General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the website’s imprint.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may, for example, be data you enter in a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily involves technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint for this purpose and for other questions regarding data protection. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority.
You also have the right to request the restriction of processing of your personal data under certain circumstances. Details can be found in the privacy policy under «Right to restriction of processing».
Third-party tools
Google Maps
We use Google Maps on our website to visually display geographical information and provide you with an improved user experience. By using Google Maps, data about your use of Google’s map features, including your IP address and location data, may be transmitted to Google in the USA. We have no control over the amount of data collected by Google in this way.
We use Google Maps in the interest of providing an attractive presentation of our online offerings and making the locations listed on our website easy to find. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
The use of Google Maps results in information about the use of our website, including your IP address, being transmitted to and stored by Google on servers in the United States. Google is certified under the Privacy Shield Framework, thereby guaranteeing compliance with European data protection law.
For further information on data processing by Google, please see Google’s privacy policy: https://policies.google.com/privacy?hl=en&gl=de.
Google Analytics (GA4)
Based on our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our website), we use Google Analytics, a web analytics service provided by Google LLC («Google»). Google uses cookies. The information generated by the cookie about the use of the website by users is usually transferred to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/ps/participant?id=a2zt000000001L5AAI&status=Active ).
Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within this website, and to provide us with other services related to the use of this website and internet usage. Pseudonymous user profiles may be created from the processed data.
Data protection regulations for the use of Google Analytics 4 (GA4) for statistical data collection
This privacy policy applies to the use of Google Analytics 4 (GA4) as a tool for statistical data collection on our website. According to official information from Google (see: https://support.google.com/analytics/answer/2763052?hl=en), no IP addresses are logged or stored when using Google Analytics 4. It is expressly stated that:
«In Google Analytics 4, masking IP addresses is not necessary because IP addresses are neither logged nor stored.»
Furthermore, the IP address transmitted by the user’s browser will not be merged with other data held by Google. Users have the option of preventing cookies from being saved by adjusting their browser software settings. In addition, they can prevent the collection of data generated by the cookie relating to the use of the online service and the processing of this data by Google. This is possible by using a web browser such as Brave , which globally deactivates tracking by such services, or by installing an ad blocker extension such as the free and open source uBlock Origin plugin.
YouTube integration
We also use YouTube, a service provided by Google LLC («Google»), on our website. When users play YouTube videos on our website, certain data is transferred to YouTube, including information about which videos are viewed and which page embedded the video. Google may use this information to serve personalized ads. We have no influence on Google’s data collection and use. For more information, see Google’s privacy policy ( https://policies.google.com/privacy ).
Further details on how Google uses your data, configuration options and how to object can be found in Google’s privacy policy ( https://policies.google.com/technologies/ads ) and in the settings for displaying advertisements by Google ( https://adssettings.google.com/authenticated ).
As the website operator, we attach the utmost importance to the protection and security of your personal data. Below, we provide comprehensive information about how your data is processed when you use our website.
Newsletter registrations
Our website uses the email marketing tool CleverReach from CleverReach GmbH & Co. KG in Germany to design and send engaging newsletters. It enables us to keep you informed about current events and better address your interests. When you subscribe to the newsletter, personal data such as your email address, name, and place of residence, along with any other data you enter in the respective registration form, are collected. In addition to the time and date of registration, your IP address is also recorded and stored on CleverReach servers. CleverReach attaches great importance to data security. Details on data processing can be found in CleverReach’s privacy policy.
Google reCAPTCHA version 2.0 / 3.0 to ensure the integrity of the website
As part of our efforts to maximize the security of our website and ensure effective protection of personal data, we implement Google reCAPTCHA versions 2.0 and 3.0 (hereinafter referred to as «reCAPTCHA») on our website. This service is provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter «Google»).
The primary goal of reCAPTCHA is to verify whether the data entered on our website is being entered by a natural person or by an automated program. To do this, reCAPTCHA analyzes the behavior of website visitors based on various characteristics. This analysis begins automatically as soon as the visitor enters the website and includes the evaluation of various information, such as the IP address, the length of time spent on the website, or the mouse movements performed by the user.
As the website operator, we have a legitimate interest in protecting our web services against unauthorized automated access and spam. These measures serve to maintain the functionality of our online offerings and protect our users’ data.
Detailed information about Google reCAPTCHA and Google’s privacy policy can be found at the following link: https://policies.google.com/privacy.
Use of the Meta (Facebook) Pixel
Our website uses the «Meta Pixel» (formerly «Facebook Pixel») from Meta Platforms, Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA). This tool is implemented via Google Tag Manager.
Purpose and functionality:
The meta pixel allows us to measure and optimize the effectiveness of our ads on meta platforms (such as Facebook and Instagram), and to deliver targeted advertising. It collects data about user behavior on our website, such as pages visited or purchases made.
Data collection and processing:
When you visit our website, the meta pixel collects information about your usage behavior and transmits it to Meta. This may include the following data:
- Information about your browser and the device you use
- The pages you visit on our website
- Your IP address (in abbreviated form)
- Time of visit.
If you are logged into a meta service, this data can be associated with your account.
Legal basis:
Data processing is based on our legitimate interest in the analysis, optimization and economic operation of our online offering (Art. 6 (1) (f) DSG).
Data transfer:
The collected data is transferred to Meta in the USA and processed there. Meta is committed to complying with the EU-US Data Privacy Framework.
Your rights and options:
You can object to data collection by the meta pixel by:
- Adjust your browser settings to block third-party cookies
- activate the «Do Not Track» function in your browser
- Adjust your advertising settings at Meta: https://www.facebook.com/ads/preferences
- Use a privacy web browser like Brave , which globally disables tracking by such services
- Install an AdBlocker extension such as the free and open source uBlock Origin plugin
Further information:
Detailed information on data processing by Meta can be found in their privacy policy: https://www.facebook.com/policies_center/
Personal data
The operators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose.
We would like to point out that data transmission over the Internet (e.g., when communicating via email) may be subject to security gaps. Complete protection of data from access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Klavierunterricht mit Aleksandra
Bleichiweg 4
9053 Teufen
Switzerland
Telephone: +41 77 268 08 64
Email: info@allexandra.ch
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your previously granted consent at any time. To do so, simply send us an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected.
Right to object to data collection in special cases and to direct marketing (Article 21 GDPR)
You have the right to object to the processing of your personal data by disabling the execution of Java Script in your browser, using a privacy browser or using one of the following browser extensions:
Please note that in this case, not all functions of this website may be fully available.
Special features of direct mail
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct marketing.
Our website does not collect any personal data, such as your name, email address, or IP address, for direct marketing purposes. This means that you will not receive any advertisements or offers from us tailored to your personal interests.
Exceptions
- Newsletter registrations : If you subscribe to our newsletter, we will use your email address to send you newsletters. Subscription to the newsletter is voluntary and can be revoked at any time. We ensure that this data is used exclusively for sending the newsletter.
- Form inquiries and business relationships : When you contact us via forms on our website or when a business relationship is established, we collect certain personal data (such as your name and email address). We use this data to process your inquiry and to inform you about our products and services within the scope of this business relationship. We view this as part of our service and customer support.
- Restriction and right of objection : You have the right to object to the use of your data for direct marketing purposes at any time. Simply send us an informal message by email or via the contact details provided in our privacy policy. Upon receipt of your objection, we will immediately stop using your data for direct marketing purposes.
- Transparency and compliance with data protection laws : We are committed to complying with all legal data protection regulations and using your data only within the legally permitted framework. Your data will not be shared with third parties without your express consent.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. This right of complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
Information, blocking, deletion and correction
Within the scope of applicable law, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as the right to correct, block, or delete this data. You can contact us at any time at the address provided in the legal notice if you have any questions about this or other questions regarding personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. You have the right to request that the processing of your personal data be restricted while we verify your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, your interests must be weighed against ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data may – with the exception of its storage – only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Cookies
Some of our websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called «session cookies». They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can configure your browser to inform you about the use of cookies and to only accept cookies on a case-by-case basis, to exclude cookies for specific cases or in general, and to automatically delete cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for electronic communication or for providing certain functions you have requested (e.g., the shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are treated separately in this privacy policy.
Server log files – collection of general data and information
Our websites collect a range of general data and information each time they are accessed. This general data and information is stored in the server’s log files. The following can be collected:
- browser types and versions used,
- the operating system used by the accessing computer,
- the website from which an accessing computer reaches our website (so-called referrer),
- the sub-websites that are accessed via an accessing computer on our website,
- the date and time of access to the website,
- the IP address, the Internet service provider of the accessing computer and
- other similar data and information used to avert threats in the event of attacks on our IT systems.
When using this general data and information, we do not draw any conclusions about you or other visitors. Rather, this information is needed:
- to deliver the contents of our website correctly,
- to optimise the content of our website and the advertising for it,
- to ensure the continued functionality of our IT systems and the technology of our website, as well as
- to provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.
We therefore evaluate this anonymously collected data and information both statistically and with the aim of increasing data protection and data security within our company, ultimately ensuring an optimal level of protection for the personal data we process. The anonymous data in the server log files are stored separately from all personal data you have provided. This data is not merged with other data sources.
Data retention: 1 month.
Contact form
If you send us inquiries via the contact form, your information from the form, including the contact details you provided there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.
The data entered into the contact form is therefore processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. To do so, simply send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular, retention periods—remain unaffected.
Inquiry by email or telephone
If you contact us by email, phone, or fax, your inquiry, including all personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1) (a) GDPR) and/or on our legitimate interests (Art. 6 (1) (f) GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.
The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular, statutory retention periods—remain unaffected.